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CASE STUDY Retail & eCommerce

Retail Project Management Software for Trumac

Retail Project Management Software built for Trumac to centralize tasks, logistics, billing, and multi-location team collaboration.

Trumac
Industry Retail & eCommerce

The Challenge

Retail Project Management Software was critical for Trumac to manage its growing multi-location operations across Mumbai. With multiple departments, including IT, warehouse teams, company godowns, franchises, and retailers, coordination was becoming increasingly complex.

Key challenges included:

  • Lack of centralised task and project visibility

  • Role-based access confusion across teams

  • Delays in warehouse billing and logistics tracking

  • Communication gaps between franchises and retailers

  • No unified platform for drivers, billing teams, and admins

As Trumac expanded its Retail & eCommerce operations, it needed a scalable system to streamline workflows, improve operational transparency, and enhance collaboration.

Our Solution

AaiNova designed and developed a powerful Retail Project Management Software tailored to Trumac’s operational hierarchy and workflows.

1. Centralized Multi-Role Access Platform

We built a role-based system covering:

  • Super Admin (Full system control)

  • IT Admin (Team Leader, Employee, Driver, Purchase)

  • Warehouse Admin (Billing & Drivers)

  • Company Godown Admin (Billing & Drivers)

  • Franchise Admin (Billing & Drivers)

  • Retailer Access

Each role was configured with precise access permissions to eliminate confusion and enhance accountability.

2. Task & Project Collaboration Engine

  • Real-time task allocation and tracking

  • Department-wise project monitoring

  • Status dashboards for leadership visibility

  • Internal communication layers for cross-functional collaboration

3. Logistics & Billing Integration

  • Warehouse and franchise billing workflows

  • Driver tracking & assignment management

  • Retailer access to transaction-level visibility

4. Scalable Architecture

Built using:

  • VueJs (Interactive frontend)

  • NodeJs (High-performance backend APIs)

  • MSSQL (Enterprise-grade database management)

This ensured the platform supports future growth across new franchises and locations.

The solution was delivered under our Application Development & Maintenance (ADMS) framework and supported by our expertise in scalable enterprise and mobile application development.

You can explore more about our capabilities on our services page.

The Results

  • 100% centralized operational visibility

  • Improved inter-department coordination

  • Faster billing and warehouse processing

  • Reduced operational delays across franchises

  • Structured hierarchy with role-based accountability

  • Scalable system ready for expansion

  • Trumac now operates on a unified digital backbone that connects IT, logistics, franchises, warehouses, and retailers into a single intelligent platform.

This project reinforces AaiNova’s expertise in building retail management systems tailored for multi-location enterprises. Our approach combines strategic consulting with robust engineering execution.

If you're in the Retail & eCommerce sector looking to streamline operations, digitise collaboration, and scale efficiently, we can help.

Explore more success stories in our case-studies section.

Book a 30-min Call and discover how intelligent systems can transform your operations.

by Nadir Shaikh Full Stack Development
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