CASE STUDY Retail & eCommerce

Retail Project Management Software for Trumac

Retail Project Management Software built for Trumac to centralize tasks, logistics, billing, and multi-location team collaboration.

Trumac

Industry Retail & eCommerce

The Challenge

Retail Project Management Software was critical for Trumac to manage its growing multi-location operations across Mumbai. With multiple departments, including IT, warehouse teams, company godowns, franchises, and retailers, coordination was becoming increasingly complex.

Key challenges included:

Lack of centralised task and project visibility
Role-based access confusion across teams
Delays in warehouse billing and logistics tracking
Communication gaps between franchises and retailers
No unified platform for drivers, billing teams, and admins

As Trumac expanded its Retail & eCommerce operations, it needed a scalable system to streamline workflows, improve operational transparency, and enhance collaboration.

Our Solution

AaiNova designed and developed a powerful Retail Project Management Software tailored to Trumac’s operational hierarchy and workflows.

1. Centralized Multi-Role Access Platform

We built a role-based system covering:

Super Admin (Full system control)
IT Admin (Team Leader, Employee, Driver, Purchase)
Warehouse Admin (Billing & Drivers)
Company Godown Admin (Billing & Drivers)
Franchise Admin (Billing & Drivers)
Retailer Access

Each role was configured with precise access permissions to eliminate confusion and enhance accountability.

2. Task & Project Collaboration Engine

Real-time task allocation and tracking
Department-wise project monitoring
Status dashboards for leadership visibility
Internal communication layers for cross-functional collaboration

3. Logistics & Billing Integration

Warehouse and franchise billing workflows
Driver tracking & assignment management
Retailer access to transaction-level visibility

4. Scalable Architecture

Built using:

VueJs (Interactive frontend)
NodeJs (High-performance backend APIs)
MSSQL (Enterprise-grade database management)

This ensured the platform supports future growth across new franchises and locations.

The solution was delivered under our Application Development & Maintenance (ADMS) framework and supported by our expertise in scalable enterprise and mobile application development.

You can explore more about our capabilities on our services page.

The Results

100% centralized operational visibility

Improved inter-department coordination

Faster billing and warehouse processing

Reduced operational delays across franchises

Structured hierarchy with role-based accountability

Scalable system ready for expansion

Trumac now operates on a unified digital backbone that connects IT, logistics, franchises, warehouses, and retailers into a single intelligent platform.

This project reinforces AaiNova’s expertise in building retail management systems tailored for multi-location enterprises. Our approach combines strategic consulting with robust engineering execution.

If you're in the Retail & eCommerce sector looking to streamline operations, digitise collaboration, and scale efficiently, we can help.

Explore more success stories in our case-studies section.

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