Home Case Studies Beauty & Wellness Booking Platform Development
CASE STUDY Retail & eCommerce

Beauty & Wellness Booking Platform Development

A multi-role beauty & wellness booking platform development enabling seamless service discovery, booking, payments, and partner management.

Industry Retail & eCommerce

The Challenge

The Beauty & Personal Care industry in Mumbai was heavily fragmented. Customers struggled to discover verified salons, spas, freelancers, and wellness providers in one unified platform.

Key challenges included:

  • No centralized service discovery platform

  • Manual booking coordination via calls and WhatsApp

  • Lack of real-time availability and scheduling

  • Complex partner onboarding and commission management

  • No structured data for analytics and growth

The client needed a scalable beauty & wellness booking platform development solution that could unify customers, service partners, and administrators under one ecosystem while ensuring seamless user experience and operational efficiency.

Our Solution

AaiNova designed and developed a complete multi-role digital ecosystem using Flutter, Laravel, and Vue.js.

1️⃣ Customer Mobile App

  • Browse salons, spas, wellness & fitness providers

  • Advanced filters (location, price, rating, category)

  • Real-time booking & slot availability

  • Secure payment gateway integration

  • Order history & service tracking

2️⃣ Service Partner App

  • Profile creation & service catalog management

  • Slot management & appointment tracking

  • Earnings dashboard & payout tracking

  • Customer communication tools

3️⃣ Web-Based Admin Panel

  • Partner onboarding & verification

  • Commission management

  • Campaign & promotional management

  • Analytics dashboard for growth insights

We combined our expertise in application development and UX & UI Design to deliver an intuitive, scalable, and conversion-focused platform.

The Results

  • 📈 Faster service bookings and higher customer retention

  • 💳 Streamlined digital payments & reduced operational friction

  • 🤝 Structured onboarding for freelancers and salons

  • 📊 Data-driven decision-making through admin analytics

  • 🚀 Scalable architecture ready for multi-city expansion

The platform successfully digitized the beauty services marketplace and positioned the client for aggressive regional growth.

This project reflects AaiNova’s strength in building scalable, multi-stakeholder ecosystems for the Retail & eCommerce sector.

If you're exploring a digital transformation initiative in wellness, marketplace platforms, or service aggregation, explore our expertise in:

You can also explore similar digital transformation success stories in our Case Studies.

by Aman Jha Full Stack Development
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