CASE STUDY Retail & eCommerce

Pet Service Mobile App Development for Walkies

Pet Service Mobile App Development for Walkies World to enable GPS tracking, scheduling, payments, and franchise management in Navi Mumbai.

Walkies World Enterprises

Industry Retail & eCommerce

The Challenge

Walkies World Enterprises, based in Navi Mumbai, aimed to digitise and scale its pet walking and care operations through a robust Pet Service Mobile App Development initiative.

The business operated with multiple stakeholders: Super Admin, Admin, Franchise, Pet Walker, and Customer — each requiring different permissions, workflows, and dashboards. However, manual coordination, fragmented communication, and a lack of real-time tracking were limiting scalability.

Key challenges included:

Managing multi-role access with strict permission controls
Enabling real-time GPS tracking for pet walks
Automating appointment scheduling and commission structures
Ensuring secure payment processing and OTP-based authentication
Providing photo verification for service transparency
Delivering analytics dashboards for operational visibility

Walkies needed a scalable retail & eCommerce-ready digital ecosystem that could support franchise expansion while maintaining service quality and customer trust.

Our Solution

AaiNova delivered a full-scale Pet Service Mobile App Development solution using Flutter, Laravel, Next.js, and MySQL, designed for performance, scalability, and seamless user experience.

1. Multi-Role Architecture

We built five distinct user interfaces:

Super Admin – System configuration, analytics, franchise management
Admin – Operational control and monitoring
Franchise – Regional performance tracking and commission insights
Pet Walker – Route management, real-time GPS, photo verification
Customer – Booking, tracking, payments, and notifications

This ensured role-based dashboards with secure, permission-driven access control.

2. Real-Time GPS Tracking & Transparency

Customers can track live pet walks, receive automated notifications, and access photo verification after every session, all to increase trust and engagement.

3. Smart Scheduling & Automation

Automated appointment scheduling
Commission calculation engine
Transparent revenue split for franchise model
Integrated secure payment processing

4. Advanced Analytics

We implemented comprehensive analytics dashboards for business performance, customer retention insights, and franchise-level revenue tracking.

Our approach combined strong backend architecture with intuitive UX & UI design, similar to our scalable marketplace implementations featured in our case studies section.

For scalable backend infrastructure expertise, explore our Cloud Infrastructure capabilities.

The Results

The new Walkies platform delivered:

100% digital booking and payment workflow
Real-time visibility into every pet walk
Improved customer trust via OTP authentication and photo proof
Streamlined franchise expansion model
Actionable analytics for operational growth

Walkies is now positioned as a technology-driven pet services brand in Navi Mumbai, ready to scale across regions with a secure and modern retail platform.

This project demonstrates AaiNova’s strength in:

Multi-role application architecture
GPS-based tracking solutions
Retail & eCommerce mobile ecosystems
Commission-driven franchise platforms
Secure authentication systems

Our expertise in Application Development & Maintenance (ADMS), UX & UI Design, and Consulting & Advisory helped Walkies transition from a manual service model to a fully automated digital platform.

If you are building a scalable retail or service marketplace platform, our team can help you architect, build, and scale it efficiently.

Book a 30-min Call and discover how we can accelerate your digital transformation.